Techyon is the first Italian Head Hunter exclusively specialized in research and selection of professionals and managers in the Information Technology segment. Our Recruitment Engineers select the best IT profiles for prestigious consulting firms IT, banks, service companies, manufacturing groups, excellent start-ups and digital DNA company.
About the Company: for a multinational manufacturing company, our Recruitment Engineers are looking for an IT Service Specialist.
- Design and configure new services based on the needs of internal customers;
- Analyze and document processes within the organization and propose improvements;
- Participate in the implementation of new processes and services;
- Design solutions to support the service management;
- Take care of the integration with external system acting as moderator between the suppliers and consultants;
- Provide support to regional and divisional IT departments;
- Support departments in the development of the ESM approach;
- Manage the platform services/infrastructure outsourced to third-parties and coordinate the activities carried out by external consultants regarding the ITSM solution (4me) and the knowledge management tool (Confluence).