IT PROJECT MANAGER RETAIL | PM INNOVATION | PRODUCT INFORMATION MANAGEMENT

Techyon is the leading Head Hunter in the search and selection of senior professionals and managers in the Information Technology field. 

About the Company: for a multinational market leader in the consumer electronics, our Recruitment Engineer are looking for a IT Project Manager Retail.

Core Responsibilities: 

As a Project Manager & Business Analyst – Retail Innovation, you will lead and coordinate cross-functional initiatives aimed at transforming the in-store customer experience, with a particular focus on self-service checkout, payment on the floor, smart retail technologies, and the “Future Store.”

• You will oversee all project phases, from ideation to execution, ensuring timely delivery, budget compliance, and achievement of strategic business objectives;
• Your role will be pivotal in driving innovation, identifying opportunities for process improvement, and delivering tangible value to our retail operations;
• Lead large-scale, innovative projects in the retail environment, including the deployment of self-checkout solutions, payment on the floor evolutions, digital store transformations, and implementation of next-generation technologies;
• Partner with internal stakeholders (IT, Operations, Store Managers);
• External vendors and implementation partners governance to define project goals, deliverables, and success criteria;
• Develop comprehensive project charters, integrated project and resource plans, and risk management strategies tailored to retail innovation initiatives;
• Facilitate key project meetings (Kick Off, Status Updates, Steering Committees), ensuring alignment and timely decision-making;
• Analyze existing store processes and customer journeys to uncover improvement opportunities, driving requirements gathering for new in-store technologies;
• Collaborate closely with business stakeholders, UX/UI designers, and technology teams to define and validate innovative solutions;
• Ensure that project deliverables meet business requirements and enhance the customer experience;
• Coordinate and oversee user acceptance testing, pilot phases, and successful roll-outs of new retail technologies.

Must Have: 

• Minimum 10 years of experience in IT Project Management and Business Analysis within the Retail sector, preferably with exposure to in-store technology projects;
• Bachelor or Master’s degree in IT, Management, Business, or related field;
• Proven track record of delivering complex, high-impact projects focused on retail innovation, such as self-checkout, store automation, digital transformation, or omnichannel customer experience;
• Strong analytical mindset with the ability to translate business needs into technology requirements and actionable roadmaps;
• Excellent stakeholder management, communication, and presentation skills, with the ability to influence and align diverse teams;
• Experience in business process mapping, requirements analysis, and documentation of functional specifications for retail solutions;
• Pragmatic, results-oriented, and comfortable working in fast-paced environments with tight deadlines;
• Fluent in Italian and English, both written and spoken;
• PMP/PMI/Prince2 and Agile/Scrum certifications are considered a plus;
• Passionate about retail innovation, emerging technologies, and the future of physical stores

Location: Verano Brianza (MB). 

Further information: Smart-working available. 

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